Domestic Operations Agent – All Markets

Full Time

Posted 2 years ago

MACH 1 GLOBAL SERVICES founded in 1988 and based in Tempe, Arizona, is recognized for quality of services in international air and ocean freight, ground transportation, warehousing, logistics consulting and US Customs Brokerage. Mach 1 is a global company with offices in the USA, Mexico, China, India, Indonesia and the UAE. We have been consistently named a Top 50 Privately Held Company in Arizona and have been included on the Inc. 500l5000 Fastest Growing Companies in America list!

Mach 1 has a career opportunities for an Domestic Operations Agent. Job functions of an operations agent will include, but are not limited to:

  • Receive customer orders via phone, email or web entry
  • Generate all documentation required for the movement of the cargo via land or air
  • Quote customers on shipments timely and accurately
  • Route freight in the most efficient and economical manner
  • Track and trace freight
  • Contact delivery agents and pickup agents to make arrangements for pickups or deliveries.
  • Provide exceptional customer service

The ability to work in a fast-paced environment required. Must be a dependable, organized, detail oriented, self-starter with a min of 1-2 yrs. of ground or air transportation experience.

Strong interpersonal skills with demonstrated sound judgment.  Planning, creativity and innovation skills are a plus, along with the ability to analyze and troubleshoot complex situations. Experience with Microsoft Word, Excel and Outlook is required. Experience in Cargowise is a plus.

High school diploma is required, college is preferred. We offer competitive pay and opportunity for advancement, plus a complete benefits package including medical and dental.

Mach 1 is an equal opportunity and affirmative action employer.

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