Retail

Cleaning Up Inventory and Fulfillment

Challenge: This firm was regularly missing its end-of-month and end-of-quarter sales goals due to logistics failures, and on-time order fulfillment was at 75% of requirements. Mach 1’s analysis identified challenges such as poor inventory management, lack of consistent cycle accounts, and no inventory checks and balances in put-away and pick processes, which resulted in missed and crossed shipments.

Key Facts & Figures

  • 30,000 s.f. operation
  • Control Tower to stream communications through supply chain
  • 100+ outbound orders per day
  • 100% on-time inbound receiving
  • 99.5% order fulfillment
  • Decreased claims by properly packaging product for land, air, and sea movement.

Solution

  • Cleaned/organized 5S warehouse with responsive material handlers and operators
  • Increased visibility of inventory with segregation of new and used equipment
  • On-time order fulfillment averages 99.5%
  • Decreased receiving process from 48 to 24 hours
  • Strategically placed warehouse in PIT for USA distribution
  • Integrated order management and supply chain processes

Other Industries

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