Frequently Asked Questions

Who is Mach 1 Global Services?
What Types of Logistics and Transportation Services does Mach 1 Provide?
How do I Contact Mach 1 and Where is my Local Mach 1 Office?
How do I Get a Quote for my Shipment?
How do I Track my Shipment on the Mach 1 Website?
What Certifications does Mach 1 have?
What Type of Employment Opportunities are Available at Mach 1?
How do I Learn More About Mach 1 Global Services?

Who is Mach 1 Global Services?

Mach 1 Global Services is a global freight forwarder and logistics and supply chain solutions provider headquartered in Phoenix, Arizona, with 19 offices in the United States, five in Mexico and eight in Asia. (more)


What types of Logistics and Transportation Services does Mach 1 Provide?

Meeting and exceeding the expectations of each customer is more than just a promise, it is the difference Mach 1 delivers for every shipment, every day. Beyond delivering your shipment, every member of the Mach 1 team is committed to delivering total customer satisfaction on every service we provide. Mach 1 Global Services provides expedited transportation solutions through air cargo, ground, ocean, and railway services. For a complete detailed list of transportation services, service levels, and value added services, please take a look at our services overview page, or jump directly to one of our domestic services, international services, or logistical services pages.


How do I Contact Mach 1 and Where is my Local Mach 1 Office?

To contact a Mach 1 Global Services facility or customer service representative by phone, e-mail, or fax please click here to find one of the 32 Mach 1 offices nearest you.


How do I Get a Quote for my Shipment?

For shipment quotes, please contact your local Mach 1 Regional Sales Manager or your local Mach 1 operations team. For international shipment quotes please e-mail intl.ops@mach1air.com. For your local Mach 1 operations team quote contact information, please click on the link below.


How do I Track my Shipment on the Mach 1 Website?

To track your shipment with Mach 1 Global Services via our website, please have your shipment number available or your M1 Global Track login information, and enter it into the M1 Global Track on our home page or using our login page. Also, feel free to contact your local Mach 1 operations team—they are at your service 24 hours a day, 7 days a week, and 365 days a year.


What Certifications does Mach 1 have?

Mach 1 Global Services has built our business on a foundation of quality assurance and we continue to strengthen this commitment every day. Our dedication to excellence includes: ISO 9001-2000 registration for all Mach 1 facilities by the International Organization for Standardization, Customs-Trade Partnership Against Terrorism (C-TPAT), Free and Secure Trade Program (FAST), membership with the International Air Transport Association (IATA), certification from the Business Alliance for Secure Commerce (BASC), participation in Canada's Border Services Agency's (CBSA) Partners in Protection (PIP) program, as well as a standing member of the World Cargo Alliance. See more here.





How do I Learn More About Mach 1 Global Services?

At Mach 1 we realize it is not just your freight, it is your business. To request additional information on transportation and logistical service solutions Mach 1 can provide for you and your company, please contact your local Mach 1 office or e-mail info@mach1air.com.




Member of the World Cargo Alliance ISO 9001-2000 Certified FAST member Member of the SmartWay Transport Partnership C-TPAT Member BASC Member IATA Member

Home | M1GlobalTrack | Site Map | Feedback | Contact Us | Careers | Tools & Resources | Testimonials | Frequently Asked Questions | Videos
Services | Certifications | Mission & Values | About Mach 1 | Biographies | History | Media Room